Zona di lavoro: Emilia-Romagna

Our client is a well known worldwide leading agricultural machinery manufacturer that have commissioned us to identify:

CUSTOMER SUPPORT SPECIALIST - AGRICULTURAL MACHINERY (HARVESTING)

MODENA

Tasks

  • Presence in the field with an active role in customer training, operation and machine optimization support
  • Implement of new media to make the products more attractive for a customers
  • The position has direct contact with the machine platforms to ensure a seamless feedback from the field and an important role in the root cause analysis
  • Provides technical support to farm sight growth
  • The position will have to work with Platform teams and Customer Support community for solutions related to harvesting equipments

Requirements:

  • Mechanical Engineer, Agronomic degree or similar/equivalent experiences
  • Harvesting equipment technical knowledge
  • 5 years of experience in the field like after sales, service, training or technical product specialist and in any case have worked with a dealership in order to understand how to interact with technicians
  • Customer business (mainly contractor) general knowledge
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